Questions to Ask Your Movers and Packers

Is your company properly licensed? Can I see proof?

A Memphis moving company that is a member of the American Mover and Storage Association has to comply with a number of federal laws. This ensures that your belongings are in good hands and your things will be handled safely.

How do you handle valuable belongings?

If you have extremely valuable things like heirlooms, antiques, musical instruments, artwork and more that need special attention, make sure that you ask your local Memphis movers how they are going to take care of such delicate items.

How long has your company been in business?

Just because a Memphis moving company has been in business for a long time, doesn't mean that it is reputable. However, movers who have been around for many years usually have gained substantial experience and have to produce suitable results in order to continue staying competitive.

What liability coverage do you offer?

This is important to ask because some companies offer a liability plan that insures your valuables based off of weight. The moving company you choose to work with should offer you full value protection for an extra fee and you can also choose to insure your valuables based on cost, rather than weight.

Do you have the right equipment?

You should make sure that the Memphis moving company not only has the right size of moving truck, but several dollies and hoisting equipment.

Can you show me any recommendations or give me references?

Reviews on packing services from satisfied customers are a significant indication of reliability. If a moving company doesn't have any to show you, you should read online reviews. You will be able to tell if the movers underdelivered, overcharged and overpromised their customers.

How long will the move take?

You have every right to know how long exactly the move will take. You might have to make arrangements regarding your move, so definitely get all the information you can to plan accordingly.

Who will be packing and loading my belongings?

Find out if all aspects of the move are covered by the same company. Sometimes moving companies work with third parties, so you should request any information and complete your own research if this is the case.

What happens if my Memphis moving company misses my pick up or delivery date?

Make sure the Memphis moving company will take responsibility if they miss the moving dates. You should also be reimbursed for a forced changed of plans.

What payment methods do you accept?

Most companies accept credit cards and cashier checks. If a company only accepts cash and refuses to accept any other forms of payment, this is usually a sign for crooked movers.